Post-Incident Support for First Responders
I’ve been a first responder for a long time. Early on, the culture was simple: keep your mouth shut and get on with it. Things have changed — people are more open now — but I’ll be honest, I still found that hard.
The Reality of Being a Responder
As a first aider, instructor, or outdoor guide, you often work alone. People look to you as the leader, the one with the answers.
Most of the time it’s sprains, cuts, and simple care. But in the wilderness, with risk and remoteness, sometimes things go badly. Weather, distance, injuries… outcomes aren’t always what you’d hope for.
The Ripple Effect
An incident is like a stone hitting water. The first impact is the casualty. But every ring spreads out: witnesses, friends, family, responders — and you. Everyone is affected at some level.
We’ve Got Your Back
If you’ve had to deal with a serious incident, and want to talk it through, contact us. You’ll have questions:
What should I have done?
Could I have done better?
The truth is, in that moment, you did the best anyone could.
Psychological First Aid & The Stress Continuum
We use Psychological First Aid and the Stress Continuum (Green, Yellow, Amber, Red) to help you recognise where you are — and stay in the green.
We’ll check in with you three times:
Within 3 days
At 3 weeks
At 3 months
How It Works
Contact us by phone, message, or email.
We’ll call you back.
We’ll listen first, talk if you want, and point you to professional support if needed.
Keeping It Real
We’re not counsellors or therapists. We’re peers who understand what you’ve been through — ready to listen, and ready to stand with you.
Kind regards,
Bruce Petty
“I attended the course for 2 reasons, one as a refresher to my FREC 3 and secondly to put lessons learned into practice in the outdoor environment. The course was delivered with lots of detail along with some well placed humour. I would highly recommend Bruce and Invenio training.”
Marc
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